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When a buyer purchases your artwork on Annapurna Art, the platform takes care of the heavy lifting — logistics, shipping coordination, and payment processing are all handled by Annapurna Art specialists. Your one responsibility in the fulfilment process is to package the artwork securely. Everything else — including updating the delivery status and managing the shipment — is handled by Annapurna Art.

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How an order flows from purchase to payment

1

Buyer places an order

A buyer discovers your artwork on Annapurna Art and completes a purchase. The platform handles payment collection securely at the time of purchase.
2

You receive a notification

Your Supplier Dashboard updates to show the new order. Log in to review the order details, including the artwork purchased and the buyer’s delivery information.
3

Package your artwork

Carefully package the artwork to protect it during transit. You are responsible for the packaging materials and the physical act of wrapping and securing the piece. Take the time to package it well — the condition it arrives in reflects your reputation as an artist.
Annapurna Art specialists handle all shipping logistics once your artwork is packaged. You do not need to arrange couriers, purchase postage, or manage the delivery route — that is all done for you.
4

Hand off the packaged artwork

Once the artwork is packaged, coordinate with the Annapurna Art team for collection or drop-off as directed. The shipping process begins from here.
5

Annapurna Art ships the artwork and updates delivery status

The Annapurna Art shipping specialists manage delivery to the buyer. Annapurna Art updates the delivery status on your dashboard upon delivery.
6

Payment is released to you

Once the delivery status is updated, your earnings are released. See Payments and Earnings for details on payment methods and timing.

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Your responsibilities at a glance

Your responsibility

Packaging only. Wrap and protect the artwork securely, then hand it off to the Annapurna Art team.

Annapurna Art's responsibility

All shipping logistics. Couriers, delivery routes, tracking, delivery status updates, and communication with the buyer are handled entirely by Annapurna Art specialists.

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Tracking orders from your dashboard

Your Supplier Dashboard gives you a real-time view of all current and past orders. You can see each order’s status, review buyer details, and confirm fulfilment milestones.
Check your dashboard regularly — especially after uploading new work — so you never miss an incoming order notification.